Terms and conditions




The general terms and conditions apply to the conclusion of the contract between the Survival Center Svaneholm and the customer. For groups, they apply to the person placing orders on behalf of the group. Written agreements can be made by mail or via our e-mail address. All our offers are non-binding. We can not guarantee that everything is ready for rental at any time. At peak times, especially for the summer months, an early booking is recommended.


The following General Terms and Conditions apply to all offers, bookings and contracts in respect of all rental items leased by the Survival Center Svaneholm.

Scope of contract

We are not a travel agent but provide our customers rented items as leased property (rental contract). The rental agreement basically only includes the provision of the agreed rental objects and - depending on the booking - the transfers. Further care is not part of the rental contract.


We are not liable for personal injury or damage to property caused to you or to third parties through the use of the rental objects. The use of the rented objects is always at your own risk. When using canoes and kayaks, the wearing of life jackets is mandatory. These are swimming aids that guarantee no security f you faint. Children under 16 can participate only if accompanied by an adult. Adults and children must be able to swim.

You are fully responsible for the condition of the material during the rental period. The rental objects must be returned complete, cleaned and in perfect functional condition. In the event of loss, theft or damage to the leased property, the damage is to be reimbursed up to the replacement value. There is no liability for loss or damage of private property.

The given tour examples for canoe / kayak are tour suggestions that have been tested and compiled to the best of our knowledge. However, no guarantee and liability for the accuracy of the information can be assumed. There is no legal viability right. The tour suggestions are undertaken by the renter at his own risk and risk.

We are not liable for delays that we are not responsible for (traffic jams, road closures, accidents, etc.). We are not liable in cases of force majeur, i. in situations that may arise from weather conditions, water closures by an authority, etc. The instructions of our staff are to be obeyed.


The customer's booking can be done in person, by telephone, in writing or by email and will be legally binding. For confirmation, the customer receives a written lease. For contracts, a minimum age of 18 years is required. By booking the customer accepts these terms and conditions. The registrant of a group acts as a representative of the other participants. If you book without registering, these Terms and Conditions will be accepted upon conclusion of the written or verbal lease. Upon receipt of the booking confirmation, 50% of the total amount will be payable within 10 days, the balance due 30 days prior to arrival, unless otherwise agreed.

If you book within 30 days of arrival, the total amount will be charged directly at the time of booking.

Duty to cooperate

When transferring to the start point or pick-up point, the participants assist in loading and unloading the rental items and personal belongings. The customer is obliged to comply with applicable environmental and nature conservation regulations. The renter and each of the associated tour participants undertakes to refrain from excessive consumption of alcohol during a tour. Persons who are already under the influence of alcohol or drugs prior to departure are excluded from the contract.

Return times

The return date is binding. Renewals are only possible by prior arrangement. If rental objects are returned before the end of the contract period, there is no entitlement to partial reimbursement of rental fees.

Cancellation policy

You can withdraw from the contract at any time. The withdrawal is generally to be declared in writing. We require compensation for the administration expenses incurred and for the loss of revenue / income likely to result from the withdrawal.

• A cancellation fee of SEK 300 is payable for each termination of the rental agreement.

• 90 days to 60 days before arrival 10% of the rental amount plus a cancellation fee of 300, - SEK

• 59 days to 30 days before arrival 30% of the rental amount plus a cancellation fee of 300, - SEK

• From 29 days to 15 days before arrival, 50% of the rental amount plus a cancellation fee of SEK 300

• from 14 days until departure 100% of the rental amount.


Survival Center Svaneholm HB reserves the right to change agreements due to circumstances beyond our control. We try to use common sense when problems arise.


Liability for links

This website contains links to third party websites, so-called external links. The contents of these external links are beyond our control, so that we do not assume any liability for such content. The responsibility lies always with the respective operator of the external sides. At the time of linking the external links, no legal violations were apparent. The permanent monitoring of external content for legal violations without specific information is not reasonable. Should we gain knowledge of violations, we will immediately remove the corresponding external links.


On the content published by the provider on this page, the Swedish copyright  law applies.

If the copying, processing, distribution or any other form of exploitation does not  apply to the Swedish copyright , it requires the written consent of the respective creator.

  Copying or downloading of these pages is only permitted for private use, but not for commercial use. Unless we act as the operator and creator of the content, the copyrights of third parties are respected. We always endeavor to mark such content as third-party content. In the event that despite careful work on our part, you notice copyright infringement, we kindly ask you to inform us accordingly, so that the removal of this content can be arranged immediately.

Ineffectiveness of individual provisions

The invalidity of individual provisions does not justify the ineffectiveness of the contract otherwise. If you have questions about these terms and conditions, we are at your disposal.

Place of jurisdiction is Säffle.


Survival Center Svaneholm HB - Delivery and payment terms by March 2017

We do not make agreements with individuals under 18 without parental consent, which in practice means that we unfortunately do not sell to anyone under 18.

Return policy

You have the legal right to cancel a purchase within 14 days without giving reasons, provided the product is sent back to us in unaltered and undamaged condition. The deadline starts on the date the goods arrive to you. The product has to be sent to the following address within the prescribed time limit:

Survival Center Svaneholm HB

customer return

Storgatan 24

662 50 Svanskog


Pack the returned product well and return it in its original packaging as Customer Return. Provide also a description of the defect / return factor. When a product is returned to us, you must pay return shipping. In warranty issues, or if we have delivered the wrong article, we stand for the cost of return shipping and transfer the amount to your account. Replacements are of course free of charge.

We hope you understand that the following items unfortunately can not be returned:

- Photo, audio and data media, CDs and DVDs the cover is opened and the software has been downloaded online.

- Newspapers and periodicals, books where the cover is opened or has been downloaded online.

- Products that have been configured with standard components according to customer requests, goods manufactured to customer specifications or personal needs.

- Goods, where quality is not suitable for their return because they can spoil quickly.

- Kits and other parts that the customer has installed.

- Batteries, cables, light bulbs, hygiene items and similar articles, the cover or packaging has been broken.

- Meter Products, supplies, spare parts and more.


The prices in Swedish crowns are linked. All prices include the current Moms by 25%, food 12%, newspapers, magazines and books 6%.

Personal Information

Read Privacy Policy


We reserve the right for any errors in text, image or price. Therefore, we reserve the right to withdraw an offer if there is a serious error. Reproduction, copying, etc., by all types of texts and images on survivalcenter-svaneholm.se must be approved by Survival Center Svaneholm HB.


- Advance payment to our bank giro account (transfer).

No cash on delivery, paypal, credit card or swish!

For stock items apply:

You can pay the invoice cash when picking up the goods.


Normal delivery time for products in Sveden is 3-4 working days after we have received your payment. Products not in stock, but must be ordered from the supplier may have a longer delivery time, up till 14 working days. You will find information about current stock status in every product on our website. Notice of any deviation from the normal delivery time you get in the order confirmation. You then of course have the right to cancel or modify your order.

Mail Package

The Post will deliver all packages up to 20 kg. Items weighing over 20 kg are divided into several packages, or sent by freight forwarders.

Shipping Costs

For more information, go to the Post's website: www.posten.se

Minimum Order Value

If the order value exceeds 200: - SEK, there are no other costs to you than the shipping cost. If the order value is less than 200: - SEK there will be a surcharge of 35: - SEK.

Force majeure

Events such as war, natural disasters, strikes, government decisions, failed deliveries from subcontractors, costly event and similar events outside the Merchant's control, which could not reasonably have been foreseen, shall by force majeure, which means that the Merchant is released from its obligations to fulfill agreements.

Who is contractor ?

Survival Center Svaneholm HB

Reg.number: 969725-6049

VAT Nr.: SE969725604901

Holds F-tax certificate

Storgatan 24

662 50 Svanskog